News and tips for top-class hospitality
Make a wish
A personal relationship with guests is the be-all and end-all of hotel life nowadays – after all, the main objective is to ensure that guests have a relaxed and restful stay in every respect. Care and attention which goes far beyond a 'Welcome' on arrival can work wonders – as the 'Fairy Godmother' at the Kitzbühel Lodge proves. She is a bringer of happiness, a fulfiller of dreams and a solver of problems all rolled into one as she supports guests even before their arrivals and during their stay with assistance and good advice. She organises a shuttle service, restaurant reservations and much more, taking 'Guest Relations' to the next level!
Think outside the box.
There are single-use products in most hotels. Small mementos made from plastic are to be found above all in the bathroom and stand for convenience and excellent service. But these harm the environment. There must be an alternative, thought the OnMateria Collective from Sweden, and developed a sustainable kit for hotel bathrooms. 'The Green Box' contains a comb, a toothbrush, a razor and two cottons buds based on biodegradable materials. After use, the compostable material is placed in the green part of the box and residual waste in the white section. Once composted, only soil and biogas remains. Hence, the box makes for greater sustainability and teaches users to properly separate their waste.
Exquisitely individual
It has to be unique, exclusive and personalised. Brandcraft, a Munich company, specialises in creating and producing individualised packaging, accessories and bags from premium brands – whether classic leather cases, high-quality luggage tags or stylish purses and wallets. The lovingly crafted one-of-a-kind specimens can, for example, serve as welcome gifts in hotels. And if that is not individuality enough to meet your needs, guests, and even your own team, can be offered the opportunity to attend a workshop at which Brandcraft accessories are crafted.
LifeStyle
Imagine working in a place where you feel entirely at home. The Business Centre Budapest offers that very concept as it combines business, shopping and leisure under a single roof in the most innovative of ways. As an inspiring lifestyle centre, it houses both modern office space as well as many businesses, restaurants and health and beauty salons. Extensive green spaces also ensure natural surroundings. This conveniently brings together work, lunch, shopping and an evening workout in one single place.
This article is part of our customer magazine "Welcome & Stay". Feel free to download the digital version of the magazine.
