Fixed Price Repair

Our fixed price repair brings peace of mind to any service visit.

There are no hidden charges or additional costs.

The repair service includes:

• All call out, labour and parts charges for the reported faults
• 12 month guarantee against the parts used and labour
• For any appliance that is beyond repair the cost of your Fixed Price Repair can be used against purchasing a replacement product directly from Miele

Products excluded from Fixed Price Repair:
• Mastercool Refrigeration Range
• Range Cookers
• Dialog Ovens

Get 10% off^ selected repairs this Black Friday

Washing Machines, Dryers,  and Ironers was £289, now £260.10

Dishwashers was £309, now £278.10

For further details please visit the Terms and Conditions and FAQ.
Please note fixed price repair option cannot be requested through the online service booking. Our Contact Centre Advisors can take your booking on 0330 160 6600.

Standard Labour Call Out

(Includes the first hour of labour)

Any spare parts required are charged separately.

Additional hours are charged at £110.00 per subsequent hour.

All subsequent hours are charged in 6 minute increments..

In some locations we may use an authorised Miele Service Partner to undertake the repair in your home. They receive the same Miele training as our own technicians and are equally committed to delivering a premium customer experience.

Coffee Care Repair

Does your coffee taste different? Is the milk no longer frothy? Or can you no longer make coffee at all?

• Carefree enjoyment of a good cup of coffee
• Increasing the quality of your cup of coffee/extra hygiene
• Extend the life of your device
• A fixed price – no surprises

Return to Base repairs

Please contact us on 0330 160 6600 to arrange a repair for your Miele Vacuum Cleaner 

£125 inc VAT for standard vacuum cleaners, this will include any spare parts required.

£175 inc VAT for Revolution vacuum cleaners, Blizzard, Robot and Cordless stick vacuum cleaners, this will include any spare parts required.

Service Fees

Additional costs

• Domestic Estimate Call £170
• Stacking Kit Installation (includes Call Out) £185.00
• Lifting Assistance £40.00

Exceptions to online booking

Please contact us on 0330 160 6600 if any of the below applies

• You would like to arrange service repairs for more than one Miele appliance.

• You are using a domestic appliance in a commercial environment.

• You believe our technician will require lifting assistance to access your Miele appliance.

• You need to arrange a service repair for a vacuum cleaner.

• You need to arrange a service repair for a built-in or freestanding coffee machine.

• For customer requiring a repair in Northern Ireland, please call Miele Ireland office on 00 353 (1) 4610710.

• Range cookers – models HR 1936-1G and HR1956-1G

• Appliances that have had outside flood water damage (rainwater or sewage)

• Fixed Price Repair Orders