Professional Repairer
As a professional repairer you are entitled to buy the latest service documentation for washing machines, washer-dryers, dishwashers and refrigerators/freezers. The spare parts lists and exploded view drawings are available for all household appliances.
Repair work may only be carried out by a qualified electrician in accordance with the valid safety regulations.
For the repair, modification, testing and maintenance of electrical equipment, the relevant legal principles, accident prevention measures and the applicable standards must be observed. Before maintenance and repair work is carried out on the unit, it must be safely disconnected from all live cables.
The following software and tools are offered for professional repairers:
Miele Service Documentation: The software is a browser-based application for searching and viewing service information.
Access includes spare parts information, instructions and descriptions, and wiring diagrams.
Miele Diagnostic Support: The PC application allows you to read out faults, reset devices and update device software by means of a connection to the device. An optical interface is also required for this purpose.
Miele Diagnostic Support can also be used offline without an Internet connection at the customer's site. However, this requires that the application has been updated via online update at least 10 days before a customer visit.