
Remote Assistance
Discover the ease and efficiency of resolving your appliance issues from the comfort of your home with Miele Remote Assist.
A dedicated team of Miele experts is on hand to help you remotely, starting with a thorough diagnosis of the fault and guiding you through simple steps to resolve the issue by phone or video call. With their expertise, many incidents can be resolved quickly, saving you time, money, and effort.
The price of this service is £59. If we are unable to give you a solution remotely and you decide to book a home technician visit with us, you will receive a full refund of this amount.
Contact us to book an appointment with a remote support technician.
Telephone: 0330 160 6600
Opening Hours:
8:00 - 18:00 Monday to Friday
8:00 -16:00 Saturday
The benefits for you
A Miele expert will help identify the issue using advanced remote diagnosis.
We identify the best solution, and if feasible, we guide you with simple steps so you can resolve the issue.
If necessary, we identify the correct replacement part for your appliance and handle the order for you.
Not only will you save time and money by not having to wait for a technician to come to your home. You can also help the environment by reducing CO2 emissions.
If a technician's visit is necessary to resolve the issue, you will receive a full refund of the Remote Assistance service fee.