We’re sorry that you’re not happy with your Duoflex. Please fill out the form below to return your Duoflex to us and our customer services team will be in touch as soon as possible.

Serial number*

This is on the battery of your Duoflex.

Please upload Proof of Purchase

max: 8 MB

Upload only: *.JPG, *.JPEG, *.PDF

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Promotion available to GB residents only. Eligible appliances may be returned for any reason within the promotion period and subject to the terms and conditions. To be returned: (i) products must be in working order and (ii) you must submit this returns form within 100 days of purchase, including all accessories. Proof of purchase required. Purchases must be made directly from Miele or a third-party retailer of Miele products in GB. Appliances sold second-hand, in contract developments, auctions, or rental agreements are excluded. The value of any promotional discounts, cashback and delivery costs are excluded from the moneyback guarantee.

*Mandatory field

Duoflex 100 Day Moneyback Guarantee return request

Please upload Proof of Purchase

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