I would buy this product again.
Ordered direct from Miele and waited a long time for it. Customer Services did keep me updated. I chose a dryer that I could switch the door side to match my washing machine which is stacked underneath. The delivery men had not been told they needed to switch the door but did so when asked. Overall, despite the 92 page instruction booklet, I love this dryer. Towels in particular come out so soft and fluffy. Can’t believe how much fluff comes out so be sure to clean the machine out after each use.