The Miele appliance could not be found in your WiFi using the WPS connection method. The Miele app displays the message Search failed and the fault code 3.3.20. For Apple devices with iOS 14, an additional message is displayed: Please check that “local network” app permission has been granted in your smartphone settings.
Make sure that you have activated the WPS function on your Miele domestic appliance and on the router. It is automatically closed on the router after a short time.
Select the Try again button in the Miele app.
Select the Is your appliance Professional? button.
Alternatively, connect your Miele domestic appliance via the IP address.
Open the user interface of your router.
Find the IP address of the Miele domestic appliance in the list of recognised network devices.
Select the IP button at the top right of the Miele app to start the IP search.
Enter the IP address of your Miele domestic appliance.
Select the Find via IP address button.
If the search fails, the following message is displayed: We were unable to assign the IP address to a Miele appliance. Please check your entry and try again.
Check the settings for your router: the devices in the network must be allowed to communicate with each other. Some routers offer special settings for this, which must be activated or deactivated depending on the manufacturer.
Examples:
“WiFi devices may communicate with each other” option must be activated.
“AP isolation” or “Client isolation” must be deactivated.
With some router models, it may be useful to disable the 5 GHz WiFi when connecting the Miele domestic appliance.
Connect the Miele domestic appliance and your mobile device to the same WiFi.
Activate the “local network” app permission in the settings of your Apple mobile device.
Register the Miele domestic appliance via app. The Miele app guides you through all the necessary steps.
