Check brew unit

Confirm the fault message with OK.

Check whether you can remove the brew unit.

If you can remove the brew unit, proceed as follows:

• Clean the brew unit under running water without using cleaning agents.

• CVA 2xxx to CVA 6xxx:

• 

• CVA 7xxx and CM xxxx:

• 

• Push the coffee ejector of the brew unit into the start position.

• Insert the grounds container and the water container only.

• Do not insert the brew unit.

• Close the appliance door.

• Switch the coffee machine on with the On/Off  control.

This will initialise the brew unit drive and put it back into the start position.

The message Insert brew unit is displayed.

• Open the appliance door.

• Now reinsert the brew unit into the coffee machine.

• Close the appliance door.

If you cannot remove the brew unit, proceed as follows:

• Confirm the fault message with OK.

• Switch the coffee machine off with the On/Off  control.

• Wait approx. 2 minutes.

• Switch the coffee machine on again.

If the fault persists, please contact us or book a repair appointment online.

Confirm the fault message with OK.

Remove the brew unit.

Clean the brew unit under running water without using cleaning agents.

Slide the brew unit back into the coffee machine.

Select a finer degree of grinding for the coffee.

Reduce the quantity of coffee.

Alternatively, reset the coffee machine to the Factory default settings.

If you reset the coffee machine, you will lose all your personal settings.

If the fault persists, please contact us or book a repair appointment online.