Support for yourCoffee

Coffee grounds wet/coffee too weak

The coffee grounds are very wet and the coffee is too weak.

The brew unit filter is slightly blocked.

Clean the brew unit of the coffee machine once a week by hand.

Proceed as follows:

Disconnect the coffee machine from the mains.
Open the appliance door on the right-hand side of the coffee machine.
Press and hold the button at the bottom of the handle of the brew unit (1).
Whilst doing so, turn the handle to the left (2).
Carefully pull the brew unit out of the coffee machine.
When you have removed the brew unit, do not change the position of the handle on the brew unit.
Otherwise, the brew unit cannot be reinserted.
Clean the brew unit by hand under warm running water without using any cleaning agent. The moving parts of the brew unit are lubricated. Cleaning agents will damage the brew unit.
Wipe any coffee grounds off the filters (see arrows).
Dry the funnel to prevent ground coffee sticking to it the next time a coffee is made.
Drop a cleaning tablet into the top of the brew unit (arrow).
Push the brew unit with cleaning tablet back into the coffee machine, making sure it goes in straight.
Press and hold the button at the bottom of the handle of the brew unit (1).
Whilst doing so, turn the handle to the right (2).
Close the appliance door.
Clean the brew unit with the cleaning tablet for degreasing using the Degrease brew unit or Clean brew unit maintenance programme.

The quantity of coffee is set too low.

Set the quantity of coffee to medium or select the factory default setting.

You can set the quantity of coffee in the menu Drinks -> Edit -> Change drink -> Drink parameters -> Quantity of coffee.

The degree of grinding is too coarse.

Only ever adjust the degree of grinding one level at a time.

Otherwise, the grinder may become damaged.

After adjusting the degree of grinding by one level, grind coffee beans first before adjusting the degree of grinding by one level again.

Manually set the degree of grinding to medium in increments:

Open the appliance door on the right-hand side of the coffee machine.
Push the slide control a maximum of one level to the left (for finer grinding) or to the right (for coarser grinding).
Close the appliance door.
Make one cup of coffee.

Adjust the degree of grinding again, if required.

The ground coffee chute between the grinder and brew unit is blocked.

Clean the ground coffee chute and the ground coffee drawer once a month.

Clean the ground coffee chute as follows:

Open the appliance door on the right-hand side of the coffee machine.
Turn the handle (see arrow) to the left to remove the ground coffee drawer.
The ground coffee drawer can be cleaned in the dishwasher, or by hand using hot water and a little washing-up liquid.
Dry the ground coffee drawer.
Remove any ground coffee residues from the ground coffee chute with a soft, dry cloth.
Refit the ground coffee drawer.
Turn the handle to the right to close the ground coffee chute.
Close the appliance door.

Use a vacuum cleaner to thoroughly remove any coffee residues from the bean container and the ground coffee chute.

The grinder has got wet.

Please contact the Miele Customer Service Department.

The coffee grinder channel is blocked.

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with the vacuum cleaner attachment (supplied where applicable).

Vacuum cleaner attachment | Countertop coffee machine

Clean the ground coffee chute as follows:

Open the appliance door on the right-hand side of the coffee machine.
Remove the ground coffee drawer.
Insert the vacuum cleaner attachment.
Use the suction tube of your vacuum cleaner to vacuum out the ground coffee chute.
Remove the vacuum cleaner attachment.
Refit the ground coffee drawer.
Close the coffee machine door.