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Heating phase taking very long

The coffee machine heating phase takes a long time.

The appliance needs descaling.

Descale the appliance.

Set the water hardness one level higher.

The appliance door was opened during the heating phase.

If the appliance door is opened during the heating phase, e.g. to fill the water container with fresh water, the heating elements switch off during that time. This stops the appliance from heating up any more. The appliance heats up only when the door is closed.

Close the appliance door during the heating phase.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

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