SearchFind a store
Support for yourRobot Vacuum Cleaner

Fault F7 after update

Fault F7 appears on the Scout RX2/RX3 robot vacuum cleaner display following the RemoteUpdate to software version 123.

There is a software fault.

The RemoteUpdate to software version 124 will remedy the fault.

Switch the robot vacuum cleaner off via the main switch.

Switch the robot vacuum cleaner on again (restart).

Open the Miele Scout app.

After 3–5 minutes, a pop-up is displayed indicating that an update is available.

To install software version 124, follow the instructions in the Miele Scout app.

This may need to be done twice if the update server is busy.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us