SearchFind a store
Support for yourWashing Machine

Fault F35 or door release

The washing machine display shows fault F35, Door release, call Customer Service or The door lock is jammed. Call Customer Service. The door could not be unlocked or the drum could not be unlocked on the top loader.

There is a technical fault.

This is a technical fault that you cannot remedy yourself.

Please contact the Miele Customer Service Department.

Remove the laundry from the drum by means of the emergency release. For further information on the emergency release, please refer to the operating instructions.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us