SearchFind a store
Support for yourWashing Machine

noC on the display

On the time display of the washing machine or tumble dryer, noC lights up when the MobileStart programme is selected. The abbreviation noC stands for “no Connection”.

Miele@home is not set up.

Network the Miele domestic appliance. For further information, please refer to the operating instructions for your domestic appliance (see the “Miele@home” section in “Before using for the first time”).

Miele@home is set up, but the Miele domestic appliance is not receiving a WiFi signal.

Check on the router whether the WiFi is active.

If necessary, restart the router and any repeaters or WiFi amplifiers.

Check whether the signal reception strength at the installation site of the washing machine/tumble dryer is sufficient. If the signal strength is insufficient, use a repeater or WiFi amplifier.

If the above points do not help, reset the WiFi on the Miele domestic appliance to the factory default settings and network the domestic appliance again.

  • For information on resetting the appliance WiFi, please refer to the operating instructions for your domestic appliance (see the “Switching off WiFi” section in “Programmable functions”).

  • Switch the Miele domestic appliance off and then back on again.

  • Re-network your Miele domestic appliance. For further information, please refer to the operating instructions for your domestic appliance (see the “Miele@home” section in “Before using for the first time”).

Once successfully connected, Con will light up on the time display.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us